Renters

Getting started

• New to Boatsetter
• Requirements to operate a boat
• Renter identity verification

Booking a boat

• Unresponsive owner
• Overnight rentals
• Booking states
• Multi-day booking requests
• Message an owner
• Pre-approval

Paying for your booking

• How to pay
• What happens if a booking is declined due to payment failure
• Payment schedule
• Price breakdown and fees
• Security deposit
• Paying for fuel

See all 7 articles

Managing your booking

• Editing an inquiry
• COVID-19 Cancellation
• Locating your itinerary
• How to find captains
• Last-minute cancellations
• Cancellation policy

See all 9 articles

Day of the booking

• Claim process for lost or damaged items
• Where to get the best weather forecast
• How to leave a review
• Check-in and check-out