Editing an inquiry

When you receive a booking inquiry (when a renter clicks “Message Owner”), navigate to the message thread with the renter and there you will have the option to either “Pre-approve” or “Edit Inquiry.” 

Screen_Shot_2022-02-02_at_11.24.56_AM.png

When you click “Edit Inquiry,” it will show the existing booking details and an option to edit the start date, start time, and price. When you enter a new price, the system will automatically adjust your owner payout accordingly and provide a new price breakdown 

After you click “Save Edits," a message will be sent to the renter informing them that there have been changes made to the booking details.

Screen_Shot_2022-02-02_at_11.24.36_AM.png

If you want to make edits to a booking after it has been pre-approved, you can cancel the pre-approval, edit the inquiry, and then pre-approve the booking again.  

A few things to note: 

  • Editing your inquiry will not pre-approve it. After you edit the inquiry and click “Save Edits”, you will then need to click pre-approve. 
  • Boat owners can edit an inquiry regardless of their Advanced Notice settings.
  • If you change the date, the start time will automatically reset.
  • For multi-day inquiries, only the start time can be edited. Any edits to the date or price can be handled by emailing our support team at contact@boatsetter.com