Check-in and check-out

On the day of your booking, you will complete the check-in and check-out with the renter. During this process, you inspect the boat and its equipment and mark your engine hours and fuel level before and after the booking. As a captain, you can access the check-in or check-out on your bookings page or booking details page. 

Check-in is available 1 hour before the booking starts until halfway through the duration of the booking. Check-in expires after this point. Please note that whether or not you click or complete the check-in form, the insurance policy is still valid. In the meantime, we have always found it’s best practice to take a few photos/videos of the boat before it leaves and after it comes back. Check-out is available halfway through the duration of the booking until 1 hour after the booking ends. Check-out expires after this point. 

It is strongly advised that the check-in and check-out process is completed. In the case of damages, please email the applicable photos with the check-in and check-out forms to or have the owner email the photos.

The check-in and check-out process is required for both legal and insurance reasons. Boatsetter boat rentals are covered by GEICO BoatUS world-class insurance, but this coverage requires a fully and accurately completed inspection form. Coast Guard regulations also require that a check-out orientation takes place. If there are damages or losses incurred during the booking, please first email the Boatsetter Claims Team at to hold the renter’s security deposit and then report the claim to GEICO BoatUS by calling 1-877-970-BOAT (2628).

The check-in and check-out process

Be sure you complete this process with the renter before the boat departs and after the conclusion of their charter. To correctly complete the check-in and check-out:

  • Do a pre-rental walk-around and take photos. 
    • Review and note the fuel level, condition of equipment, and the boat to confirm that everything is operational. 
    • Be sure to note any pre-existing damage. 
    • Digitally sign the pre-rental inspection form with the renter.
  • Do a post-rental walk around and take photos. 
    • Repeat the process from the start of the booking, noting any new damages or charges (if applicable).
    • Digitally sign the post-rental inspection form with the renter.

In the event that you need to report a damage claim, Boatsetter will use the completed check-in and check-out forms as a reference. 

How to complete check-in and check-out

To start the digital check-in or check-out, navigate to your bookings tab on the website. 

  • Select “Check-in” (or “Check-out”) underneath the appropriate booking
  • Review each section under ‘Equipment inspection’ and confirm they are in good condition, adding notes of their condition where necessary
  • Add the engine hours and fuel level
  • Review the details entered
  • Hand the renter the phone to type and sign their name
  • Type and sign your name
  • Hit “Submit”

You will get a confirmation message that the check-in or check-out has been submitted, once both parties have digitally signed and the process completed.


In the event that you are unable to complete the check-in or check-out process online, please email us at and we can send you a PDF of the required forms. 

The check-in and check-out processes are required for insurance purposes but your booking status will automatically progress from Aboard > Ashore > Concluded over the course of 24 hours.