Cancellation policy

If you cancel your trip, the cancellation is effective immediately. The total refunded depends on the cancellation policy set by the owner. There are three cancellation policies that owners may apply to their bookings (flexible, moderate, and strict). 

Flexible

  • Free cancellations until 24 hours before the booking start date.
  • Cancellations within 24 hours of the booking start date are non-refundable

Moderate

  • Free cancellations until 5 days before the booking start date.
  • 50% refund for cancellations between 2-5 days before the booking start date. 
  • Cancellations within 2 days of the booking start date are non-refundable.

Strict

  • Free cancellations until 30 days before the booking start date.
  • 50% refund for cancellations between 14-30 days before the booking start date.
  • Cancellations within 14 days of the booking start date are non-refundable.

In the event of extenuating circumstances, you may be entitled to a 100% refund.

Trip modifications

If the date of the booking is edited, the cancellation policy carries over to the new start date. However, if edit took place during a cancellation fee period, the original policy will apply in event of a cancelled booking.