Reporting boat damage or lost items

We do our best to provide you with the tools and resources needed to make your rental a safe experience, but we understand that sometimes accidents happen. All damages or lost items must be reported to Boatsetter within 48 hours, using the pre/post-booking inspection form for documentation. If you locate lost items, you can either email us at or directly message the renter whose items you think you found.

If you are covered by GEICO BoatUS

To help us expedite a resolution and to avoid a $5,000 liability on potential damages, you are required to complete the pre/post-booking inspection form and take accompanying photos for each rental and be prepared to submit them to both us and GEICO BoatUS. 


TO REPORT A CLAIM, 7 DAYS A WEEK: 1-877-970-BOAT (2628)


1-305-600-5435 or CLAIMS@BOATSETTER.COM