We do our best to provide you with the tools and resources needed to make your rental a safe experience, but we understand that sometimes accidents happen. All damages or lost items must be reported to Boatsetter within 48 hours, using the pre/post-booking inspection form for documentation. If you locate lost items, you can either email us at firstname.lastname@example.org or directly message the renter whose items you think you found.
If you are covered by GEICO BoatUS
To help us expedite a resolution and to avoid a $5,000 liability on potential damages, you are required to complete the pre/post-booking inspection form and take accompanying photos for each rental and be prepared to submit them to both us and GEICO BoatUS.
TO REPORT A CLAIM, 7 DAYS A WEEK: 1-877-970-BOAT (2628)
CONTACT BOATSETTER TO REPORT DAMAGE IMMEDIATELY:
1-305-600-5435 or CLAIMS@BOATSETTER.COM