If poor weather is forecasted to occur during your rental period, Boatsetter can supersede the cancellation policy if the following extenuating circumstances occur:
- Safety related cancellations stemming from the event of lightning, thunderstorms, heavy rain, or heavy wind within 8 hours or at the time of the scheduled rental.
- Natural disaster
Be sure to check with the boat owner on their cancellation flexibility if you think cancellation is going to be a possibility. If you wish to cancel within five days of your rental period due to poor forecasts, please discuss cancellation options with the boat owner.
If the owner agrees to bypass the cancellation policy, the owner must make the cancellation via the cancellation button found within the messaging thread. If the owner wishes to follow the cancellation policy in place, the rental amount will be nonrefundable. If the owner request you cancel the reservation within 5 days of the rental for weather, please provide written confirmation from the owner agreeing to this cancellation and we'll process a full refund.
All cancellations made for weather before the scheduled rental date are subject to a refund based off of the boat's standard cancellation policy.