To cancel a booking:
- Navigate to the booking details page through the message thread or the Bookings page by selecting “View booking details”
- From the booking details page, scroll towards the bottom of the screen and select the “cancel booking” button
Owners are not eligible for payout on bookings they cancel. Frequent cancellations can have a negative impact on where you rank in search results or may result in the temporary suspension or removal of your listing.
If there’s a last-minute cancellation, please email us at contact@boatsetter.com so we can help the renter search for a new boat.