To cancel a booking:
- From the bookings page, go to the booking you wish to cancel and select the “edit booking” button.
- Select “cancel booking” and proceed to fill out all the required information.
You may also cancel a booking directly in the message thread by selecting the "Edit/Cancel" button.
Owners are not eligible for payout on bookings they cancel. Frequent cancellations can have a negative impact on where you rank in search results or may result in the temporary suspension or removal of your listing.
If there’s a last-minute cancellation, please email us at contact@boatsetter.com so we can help the renter book a new boat.