What is my response rate?

A great way to check how quickly a boat owner responds to messages is to take a look at their response rate (pictured below).

A higher percentage equals a more responsive boat owner. Conversely, a lower percentage equals a less responsive owner. The response rate is determined by two factors:

  • Inquiry - The initial message from a renter about particular dates; not a booking request.
  • Booking Request - A request to book a boat; the renter has submitted payment details through the Boatsetter payment system.

A key factor in having a high response rate is approving or declining every booking. If the boat is unavailable for whatever reason, be sure to decline the booking or else it will expire. Letting a booking expire will hurt your response rate. 

Unsure if a trip is an inquiry or booking request?

Find out here!