# Payment failure

> Failure to collect payment at checkout will result in the bookinginquiry being canceled In order to continue with the booking process you will need to do the

Source: https://support.boatsetter.com/en_us/payment-failure-rJi8Jihi

Last updated: 2026-02-10T20:25:13.928Z

Payment failure at checkout will automatically [cancel](https://support.boatsetter.com/en_us/booking-states-rJrWUJs3o) the booking request or inquiry. To continue with the booking process, you will need to do the following:

*   Check that you have sufficient funds in your account
*   Check with your bank to see if the transaction is being blocked
*   If necessary, reach out via our [Contact Form](https://boatsetter.kustomer.help/contact/contact-us-rybdP8n5i).

Once you’ve done so, you will be able to make a new [booking request](https://support.boatsetter.com/en_us/how-to-pay-SJOW81i2o) at your earliest convenience.