# Check-in and check-out process (Renters)

> You will complete the checkin and checkout process with the owner the captain or the owners designated agent Be sure to complete this process together bef

Source: https://support.boatsetter.com/en_us/check-in-and-check-out-process-renters-HyZGLJo3s

Last updated: 2026-02-11T20:21:57.210Z

You will complete the check-in and check-out process with the owner, the captain, or the owner’s designated agent. Be sure to complete this process together before the vessel departs and after the conclusion of your booking. _The check-in/check-out forms are only accessible from the owner's account_.

**Check-in is available one hour before the booking starts until halfway through the duration of the booking.** Check-in expires after this point.

**Check-out is available five minutes after the check-in form has been submitted until one hour after the booking ends.** Check-out expires after this point. Please be sure to update your booking details if the rental starts late or is extended by reaching out through our [Contact Form](https://boatsetter.kustomer.help/contact/contact-us-rybdP8n5i).

The owner, captain, or designated agent will be sent a reminder to complete the check-in and check-out forms on the day of the booking.

## The check-in and check-out process

*   Do a pre-rental walk-around and take photos/videos
    *   Review and note on the form the [fuel level](https://support.boatsetter.com/en_us/paying-for-fuel-SJFZIJi3o), condition of equipment, and condition of the vessel to make sure everything is operational
    *   Be sure to note any pre-existing damage
    *   Sign the pre-rental inspection form with the owner
*   Do a post-rental walk-around and take photos/videos
    *   Repeat the process from the start of the booking, noting any [new damages](https://support.boatsetter.com/en_us/claim-process-for-lost-or-damaged-items-B1WG8yi2s) if applicable, and any [additional charges](https://support.boatsetter.com/en_us/post-booking-fees-HJZF6C8e1x)
    *   Sign the post-rental inspection form with the owner